privacy policy
PRIVACY POLICY — SOUTHERN MULTITRADE
Last updated: 7th of October 2026
Southern Multitrade (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you visit our website southernmultitrade.com, contact us, or use
our property maintenance and construction services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Property address
- Details you provide when requesting a quote or booking a service
Service Information:
- Description of the issue or job
- Photos or videos you choose to upload
- Preferred dates/times for appointments
Technical Information:
Automatically collected when you visit our website:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and manage our services
- Respond to enquiries and provide quotes
- Schedule appointments and communicate with you
- Improve our website and customer experience
- Maintain internal records
- Comply with legal obligations
We do not sell your personal information.
3. SHARING YOUR INFORMATION
We may share your information with:
- Trusted contractors or team members who need the information to carry out your service
- Service providers who help operate our website, email, or booking systems
- Legal authorities if required by law
All third parties must keep your information secure and use it only for the purpose we specify.
4. COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies to:
- Improve site performance
- Analyse visitor behaviour
- Remember your preferences
You can disable cookies in your browser settings, but some features may not function correctly.
5. DATA STORAGE & SECURITY
We take reasonable steps to protect your information, including:
- Secure hosting
- Restricted access
- Encryption where appropriate
However, no online system is completely secure, and we cannot guarantee absolute protection.
6. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections
- Request deletion
- Object to certain types of processing
- Withdraw consent
To exercise these rights, contact us at:
7. THIRD-PARTY LINKS
Our website may contain links to external sites. We are not responsible for the
privacy practices or content of those websites.
8. CHILDREN’S PRIVACY
Our services are not intended for individuals under 16. We do not knowingly collect
personal information from children.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this
page with an updated “Last updated” date.
10. CONTACT US
If you have any questions about this Privacy Policy or how your data is handled,
please contact:
Southern Multitrade
Email: southernmultitrade@gmail.com
Location: Southampton, United Kingdom